Terms of Service

1. Scope of services and quotes

novasphereasolut.com provides an online platform where you can request tour quotes and/or arrange a tour inquiry. Any final tour price, inclusions, and availability are confirmed only after we receive your request, based on the travel dates and the room/category you select (where applicable) and subject to availability.

2. Booking and request process

1. You submit a request or booking inquiry through the booking hub.
2. We review your request and provide a quote or next steps.
3. If you accept, we proceed according to the details confirmed with you at that time.

We may contact you using the information you provide. Availability can change while your request is being processed.

3. Pricing, availability, and changes

Quotes are provided for the specific dates and room/category (if applicable). If availability changes, we may offer an alternative or adjust conditions where required by suppliers or operational factors. Any confirmed booking is based on the information provided and confirmed in the correspondence related to your request.

4. Liability limitations

To the maximum extent permitted by applicable law, novasphereasolut.com, its owners, and affiliates are not liable for indirect, incidental, special, consequential, or punitive damages arising out of your use of the site or your tour inquiry/booking request.

We do not control third-party suppliers’ performance. If a third party cannot fulfill services, our ability to resolve the matter may depend on their policies and timing.

5. Consumer information and compliance (UA)

If you request/receive consumer services at a distance, we provide the required information, including about the provider and price/conditions, as applicable under the current Ukrainian consumer protection framework. Legal basis: Закон України «Про захист прав споживачів» від 10.06.2023 № 3153-IX.

Where travel services or commercial electronic messages are involved, you are provided with stable and direct access to mandatory seller/provider identification details. Legal basis: Закон України «Про електронну комерцію» № 675-VIII стаття 7.

If your use of the site involves processing your personal data (for example, through lead forms or contact requests), processing is carried out in accordance with applicable Ukrainian law, and the notice is provided in the Privacy Policy. Legal basis: Закон України «Про захист персональних даних» від 01.06.2010 № 2297-VI.

For businesses offering services to consumers in Ukraine, information is provided considering Ukrainian language requirements where applicable. Legal reference: Закон України «Про забезпечення функціонування української мови як державної» № 2704-VIII.

6. Contact and business details

For questions about tours, quotes, or bookings, contact us:

7. Termination and updates

We may update these Terms from time to time. The latest version will be posted on this page. Continued use of the site after updates means you accept the updated Terms.

8. Contact form note (redirect-only)

If you submit a request through a contact/lead form, the submission will redirect to the site’s designated thank-you page. Any final endpoint handling is managed by the site owner.